At Nuttynest, under the operation of Silver Pine Innovations Private Limited, our aim is to offer a seamless and trustworthy experience from the point of purchase to delivery. In this document, “we,” “our,” and “us” signify Silver Pine Innovations Private Limited, and “you,” “your,” or “user” refer to customers accessing our platform. The mission of Nuttynest is to ensure that your orders are delivered on time and with no complications. This Shipping and Delivery Policy outlines the conditions related to product shipping from our store. By making a purchase, you confirm your agreement with the terms mentioned below. 

Delivery Coverage 

At present, we facilitate shipping to all accessible pin codes within India. Currently, we are not equipped to offer delivery services to addresses beyond Indian borders and do not handle international consignments. 

Processing Timeline 

All validated orders are handled and prepared for shipment within a timeframe of 1 to 2 business days, excluding weekends and government-declared holidays. 
Once the order has been successfully processed, a confirmation message will be sent to your email, including a complete summary of your purchase. 

Delivery Timeframe 

Our standard shipping timeline ensures that your purchases are delivered within 3 to 8 business days. This window helps us maintain quality control and timely delivery so your selected fashion essentials arrive in pristine condition. 

Failed Delivery Scenarios 

In instances where delivery fails due to inaccurate address details, unavailability of the recipient, or refusal to accept the package, the shipment is returned to our warehouse. Should this happen, you are welcome to request a redelivery of the returned order 

Damaged or Lost Packages 

If you receive a package that is damaged, please contact our customer care team within 48 hours of receiving the item. Kindly include clear images of the damage to help us resolve the matter quickly. 
In the event your order is lost during transit, we will investigate the situation with the courier service. Based on the outcome, we will proceed with either reshipping the item or initiating a refund. 

Customer Support 

For questions, clarifications, or support related to delivery and shipping, you can reach us via email at:silverpineinnovationsprivateli@gmail.com / silverpineauthorizes@gmail.com.Thank you for choosing us. We are committed to making every delivery smooth, timely, and satisfying for our customers.