At Nuttynest, under the care of Silver Pine Innovations Private Limited, we are committed to delivering a reliable and easy shopping process. In this policy, “we,” “us,” and “our” represent Silver Pine Innovations Private Limited, and “you,” “your,” and “user” refer to our valued customers. We understand that fashion preferences and style choices  can change, so order cancellations are sometimes needed. Here’s how we manage such requests. 

Cancelling Before Your Order Ships 

Customers are permitted to cancel their purchase within 24 hours from the time it was confirmed or before shipping is initiated—whichever happens first.To begin the cancellation, please email our customer care team with your request. Upon confirming eligibility, we will process a full refund back to your original payment method. Refunds typically reflect within 5–7 business days. 

If  Your Order Is Already Shipped 

Once your purchase has left our facility, cancellation can no longer be accommodated. However, once the product is delivered, you still have the option to return it following the conditions stated in our Return & Refund Policy. 

Modifications to Placed Orders 

Currently, we are not equipped to revise any order details after confirmation. This includes changes in items or address updates. If your order meets cancellation terms, we suggest canceling and placing a new order with the updated information. 

How to Contact Us for Cancellations 
 

To initiate a cancellation, feel free to contact our customer support via: silverpineinnovationsprivateli@gmail.com / silverpineauthorizes@gmail.com 
We truly appreciate your trust in our services. Fo r further questions or support, we encourage you to reach out anytime.